Your IT environment is the backbone of your business. Integrated software strategy removes complexity, reduces administrative overhead and allows you to focus on achieving your goals.

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Große Bleiche 15, 55116 Mainz, Germany
info@hti-de.com
+49 171 4832678

Maintenance & Repair

HTI > Services > Maintenance & Repair

Maintenance & Repair

HTI provides professional maintenance and repair services to ensure the reliability, safety, and efficiency of all installed systems throughout their lifecycle.
Our certified engineers and technicians perform preventive, corrective, and predictive maintenance, ensuring uninterrupted operation and long-term performance across automation, power, ICT, HVAC, and security infrastructures.

Through vendor-certified expertise and proactive support, we guarantee that every system continues to perform as designed — reducing downtime and extending service life.

Qualified staff certified from vendors to maintain functional all installed systems.

Our maintenance team is composed of factory-trained specialists holding certifications from top manufacturers such as Siemens, Schneider Electric, Honeywell, and HPE.
We follow OEM maintenance protocols, ensuring each intervention meets manufacturer requirements and project-specific quality standards.

Key activities include:

  • Preventive maintenance and routine inspections
  • Firmware and software updates for control systems
  • Recalibration of field devices and sensors
  • Documentation and reporting after every service

Fast and high-quality reparations.

In case of failure or system malfunction, HTI provides rapid response repair services with guaranteed service levels (SLAs).
Our service engineers use diagnostic tools and remote access technologies to quickly identify, isolate, and resolve faults — minimizing system downtime.

We provide:

  • 24/7 helpdesk and emergency response
  • On-site interventions within defined SLA times
  • Original spare parts and replacements
  • Root-cause analysis and prevention measures

Lifecycle optimization and system reliability

We go beyond traditional maintenance by integrating monitoring, analytics, and lifecycle management into our services.
Our predictive maintenance programs analyze operational data to detect early warning signs, prevent unplanned outages, and optimize system performance.

Our approach ensures:

  • Continuous system monitoring and reporting
  • Predictive maintenance through IoT and BMS platforms
  • Energy optimization and sustainability improvement
  • Long-term cost control through proactive service planning